Returns

Right of withdrawal

If you wish to return your online purchase, for whatever reason, you can do so within 60 days of receiving your complete order. This is called the withdrawal period. Please note that our fragrances and detergent cannot be returned if the seal is broken. If you have received a damaged or faulty item, please first contact us here so we can help you out in the best possible way.

IMPORTANT NOTE: You need to arrange your return yourself. You can do this with your own preferred carrier.

Shipping costs for returning your purchase are at your own expense and won’t be refunded.

Please keep a record of your tracking number to ensure your package is delivered safely. The items that are being returned need to be received by us within the 60-day withdrawal period.

If you decide to return an item, you can download our return form here.