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Privacy policy

Privacy and Cookie statement

General Privacy and Cookie statement

This website is managed by Mondan Amsterdam

If you use Mondan Amsterdam’s website and app and the products and services available via the website, your personal data will be collected by us. Moreover, our website and app will also store a number of cookies on your device. These are used to improve the app and website’s functionality on your device.

Please find below some information about what personal data Mondan Amsterdam can collect, why we do this and what we do with the data. We will also explain which cookies we use and why. This statement covers our entire website and app: it therefore applies to all visitors, as well as if you buy a ticket for a match, purchase something from our Fanshop, use our app or subscribe to our newsletter.

In order to increase the functionality and speed of this website and our app and tailor it to your preferences, we collect certain information regarding your use. We do this by using cookies and similar technologies that send and store small text files to your computer, tablet and/or mobile when you visit our website or use our app. The information stored in those cookies is then returned to our own secure servers or those of the relevant third parties on your next visit. You can disable ‘cookies’ via the settings in your browser. However, as a result it is possible that not all features of our website will operate as intended.

Our website and app use cookies in order to:
• enable certain features of the website and app and to protect the website and app (technical or functional cookies);
• analyse the use of the website and app and use that analysis to improve the website and app (analytical cookies);
• make the browsing experience more interesting for the visitor by showing advertising that matches your interests (advertising cookies);
• enable you to email, print or share a page via social media (social media cookies);

Please note: the privacy policies of third parties may change regularly.

Technical or functional cookies
Some cookies are there to make sure that certain parts of the website and app work properly and that your user preferences are stored. Other cookies are used to display fonts properly, to remember your user session on the web server so you can access the website and app, or to store a search term used on the website or app or a selected filter. The technical and functional cookies we use are cookies provided by the Google MONDAN AMSTERDAM Search API (this cookie enables the search function for the website. You can read more about personal data processing by the Google MONDAN AMSTERDAM Search API on Google’s Privacy Policy);

Analytical Cookies
We also use cookies to gain insight into how our website and app are used and to use these insights to improve the website and app and therefore to increase its user-friendliness.
The analytical cookies that we use for this purpose are:
• Google Tag Manager (this cookie enables us to track the browsing activities of visitors by placing so-called ‘tags’. You can read more about Google Tag Manager on Google’s Privacy Policy;
• Hotjar (this cookie provides various functionalities to be able to receive feedback about the browsing activities of visitors. You can read more about Hotjar on Hotjar’s website);
• Google Analytics (these cookies are used to enable Google to analyse how our website and app are used, to provide us with reports about the website and app and to provide us with information about the effectiveness of our campaigns. Please click on Google’s Privacy Policy) to read more about data processing by Google Analystics);

Advertising cookies
In addition to the cookies listed above, we use the following advertising cookies in order to improve our online advertising and to provide us with insight into our campaign performance:
• Double Click (this cookie makes sure that you don’t see the same ad more than once. You can read more about Double Click on Google’s Privacy Policy);
• Google Adsense (this cookie allows relevant advertisers to show ads on our website and in our app. You can read more about Google Adsense on Google’s Privacy Policy);
• Google Safeframe (this cookie ensures that Mondan Amsterdam keeps control over what data from visitors is transferred to third parties whose cookies we are using. You can read more about Google Safeframe on the creator IAB’s website);
• Google Publisher Tag (this cookie allows you to use the same settings for different ads displayed on the website and in our app. You can read more about Google Publisher Tag on Google’s Privacy Policy);

Social Media cookies
To enable easy integration with Facebook, we use cookies from Facebook Connect (this cookie allows you to use Facebook functionalities when you are on our website or in our app. You can read more about Facebook Connect on Facebook’s Privacy Policy);

Deleting cookies
Many cookies have an expiration date. If an expiration date has been set, the cookie will automatically be deleted when the expiration date expires. You can also choose to delete cookies yourself before the expiration date has expired. Please refer to your browser manual for more information.

How long do we store your personal data?
We store your personal data for as long as necessary to fulfil the purpose for which we obtained the personal data.

Contact, emailing and advertising
Sometimes Mondan Amsterdam or one of our commercial partners will contact you, for example, to inform you about an offer or to give you information about a game for which you have a ticket. Whether we do this and how we do this depends on whether or not you have given us permission to do so. You can always indicate that you no longer want us or our commercial partners to contact you.

Below you will find an explanation of when, how and under which conditions Mondan Amsterdam or its commercial partners will contact you. You can also read about how you can indicate that you no longer want to be contacted.

Mondan Amsterdam and its commercial partners may contact you for the following reasons:
• If you have signed up for Mondan Amsterdam or the personal newsletter. You can always unsubscribe via the link at the bottom of the newsletter.
• If you have bought any Mondan Amsterdam products or services, for example an item in the Mondan Amsterdam Fanshop, Mondan Amsterdam can send you offers by email for similar products or services that you may also be interested in. This does not require your permission.

How to stop receiving commercial communications.
You can always indicate that you no longer wish to receive commercial or charitable communications, even if you previously indicated that you did want to receive this. We will never charge you for unsubscribing.

Communication from Mondan Amsterdam
If you no longer wish to receive any commercial notifications from Mondan Amsterdam, you can unsubscribe. You can do this by clicking on the link in a message sent by Mondan Amsterdam. For example, you can unsubscribe from a newsletter or indicate that you no longer wish to receive any offers from Mondan Amsterdam.

Third party websites and apps
This Privacy and Cookie statement is not applicable to third party websites or apps that are accessed via links on this website or our app.

Changes to the Privacy and Cookie statement
Mondan Amsterdam reserves the right to make changes to this Privacy and Cookie Statement. It is advisable to consult this Privacy Statement regularly, so that you are aware of these changes. The most current version can always be found on the website or in our app.